Now you have invested in Microsoft Project Online or Project for the web, you need to ensure it stays current with your ways of working and has great user support. You need the confidence that any technical issues will be resolved quickly. Your PMO or IT department may not have the bandwidth or the PPM solution experience to provide this level of technical support.

Clients enjoy piece of mind with our comprehensive PPM Support service for Microsoft Project Online and Microsoft Project for the web alongside associated Power Platform solutions. Whether you have a business critical technology issue, require general system administration, advice, or training, our Microsoft PPM Support team has you covered. Login to our PPM Support Portal to track ticket progress and past resolutions. Our comprehensive Microsoft Project Platform Support includes user support for all, systems administration support, our annual PPM Maturity Assessment, and banked consulting & training days you can call on whenever you need.

We Can Support Your Current Environment

If you have an existing Microsoft Project Online, Project Server or Project for the web solution we can help. The process is simple. We start by performing a detailed Health Check of your existing solution, project data and ways of working. This includes our PPM Maturity Assessment enabling us to gain a clear understanding of your situation and goals. We can then provide practical recommendations as well as commencing our PPM Support Service.

Microsoft Lifecycle Policy

Mainstream Support Ended for Microsoft Project Server 2010, Project Server 2013, and Project Server 2016

If you are using the on-premise Project Server 2010, Project Server 2013, or Project Server 2016 within your organisation you should be aware that they are outside of Microsoft mainstream support. This means that Microsoft will not provide incident support, security update support or allow you to request non-security updates.

  • Microsoft Project Server 2013 support notice. Extended support end 11-Apr-23.
  • Microsoft Project Server 2016 support notice. Mainstream support ended 13-July-21. Extended support ends 14-Jul-26.

So to access the latest features and ensure your business critical solution is fully supported you must upgrade to Project Server 2019 or Project Online. Now might be the right time for you to transition to the latest Project for the web and Power Platform solution. We can help you upgrade quickly to the right solution.

Talk to us about how we can support your Microsoft PPM solution.


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